Full Stack · FYP Freelance

TownSync (Dabu): Community Engagement SaaS

TownSync is a civic-tech solution designed to bridge the gap between residents and administrators. I implemented a robust backend using Sequelize ORM with MySQL to handle complex relationships between user reports and admin responses. The system features secure OTP authentication via Aakash SMS API, ensuring verified community interactions. The UI was built with React for a seamless, SPA (Single Page Application) experience.

TownSync (Dabu): Community Engagement SaaS — Overview

Challenge

Integrating third-party SMS gateways for identity verification and managing a variety of community-driven content modules in one UI.

Solution

Developed a middleware-based API architecture to handle SMS triggers and utilized Sequelize hooks for automated database updates during reporting cycles.

Outcome

Delivered a centralized community hub that streamlines civic engagement and provides administrators with real-time data on local issues.

Architecture & Engineering Scope

01 / Frontend Layer

Component Architecture & UX

Engineered with modern React/Next.js component architectures, strict TypeScript interfaces, responsive layouts, and optimized Core Web Vitals.

02 / Backend & APIs

Microservices & Real-Time Sync

Decoupled RESTful APIs, real-time WebSocket state synchronization, centralized error logging, and resilient microservices.

03 / Data & Security

Schema Optimization & RBAC

Normalized relational database schemas (PostgreSQL/MySQL), Redis caching, RBAC permissions, and secure JWT authentication.

04 / Measurable Impact

Latency, Scaling & Delivery

Turnkey delivery, sub-200ms latency, high availability, and maintainable documentation for seamless long-term scaling.

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