Full Stack · Office · Internal

OnboardIQ - B2B Onboarding Platform

OnboardIQ serves as the central hub for managing B2B school acquisitions, registrations, training lifecycles, and book deliveries. It features a dual-pane workspace, real-time alerts, and a dynamic School Health score to monitor account readiness. The platform automates task provisioning and provides role-based access for Executive Admins, Sales, Operations, CS, and Logistics teams to ensure a smooth onboarding process.

OnboardIQ - B2B Onboarding Platform — Overview

Challenge

Streamlining the complex onboarding lifecycle of B2B school acquisitions across multiple departments with differing operational needs.

Solution

Developed a centralized platform featuring a dual-pane details console, automated task generation, strike protocols for scheduling, and dynamic health scoring.

Outcome

Improved operational transparency and reduced onboarding friction across Sales, Operations, and Customer Success teams.

Architecture & Engineering Scope

01 / Frontend Layer

Component Architecture & UX

Engineered with modern React/Next.js component architectures, strict TypeScript interfaces, responsive layouts, and optimized Core Web Vitals.

02 / Backend & APIs

Microservices & Real-Time Sync

Decoupled RESTful APIs, real-time WebSocket state synchronization, centralized error logging, and resilient microservices.

03 / Data & Security

Schema Optimization & RBAC

Normalized relational database schemas (PostgreSQL/MySQL), Redis caching, RBAC permissions, and secure JWT authentication.

04 / Measurable Impact

Latency, Scaling & Delivery

Turnkey delivery, sub-200ms latency, high availability, and maintainable documentation for seamless long-term scaling.

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